Ken N

Excellent service from start to finish

I recently purchased a used BMW 520 from EvansHalshaw, Bury. I lived about 150 miles from their showroom and had seen on line the exact car with the exact spec that I was looking for, I didn't really want to travel about 300 miles round trip to look at a car and was anxious about spending so much money on a car without a hands on viewing and test drive. I knew that the motor trade seemed to be turning to on line buying and thought I would make further enquiries to get a better idea of how it worked. I made initial contact with the online chat with a very pleasant and extremely helpful Lady called Chandni. She thoroughly expland to me how the system worked and reassured me of how safe the system was in yhe event of any problems and offered to send me a close up, all round video of the vehicle. The video was mailed to me and with Chandni pointing the major features of the car. Chandni was very knowledgeable and professional and at the same time very friendly and helpful but not at all pushy. I already knew that this was the car I wanted and Chandni reassured me that it was completely safe and easy to buy on line and she was absolutely right. I went ahead with the purchase feeling completely happy and secure in the knowledge that my new car was going to be delivered quickly and safely. A few days later it arrived on my driveway by a charming , helpful and friendly driver called Simon who went through the car with me and answered any questions. We inspected the car together and needless to say the car was exactly as described and shown in the advert and on the video. Many Thanks to Chandni, she is a great asset to her company and to Simon. Very highly recommended Ken Newman