Kayleigh B

Professional and personable

Right from the start of my journey with Carshop, I was happy with their level of professionalism and personable nature - from talking to their team on the phone to visiting the Carshop Norwich branch. On arrival to the store, I noticed how clean, spacious, modern and professional. When viewing the vehicle, we had Taylor help. He was kind, knowledgeable and really took away any anxiety I was feeling by being so friendly and approachable. Trevor Forkes was my assigned Business Manager and he really do go above and beyond to ensure I was happy with the service provided. Even when the finance took a while longer than expected to arrange, Trevor contacted me on his days off to make sure I was kept in the loop. Although the whole process took a long time, I always felt valued by Trevor and I honestly could not recommend him enough to help you buy your car.