Andrew L

Appalling

Booked my car in for service via an online booking system. I dropped my car off with my 11 year old daughter. I had a piece of scrap paper with a bit of handwritten scribble, thrust across the desk at me and was told to sign it. I was not willing to sign the scrap of paper. Another member of the team stood up and aggressively stated "sign it or your car doesn't go to the service department" I do not expect that kind of aggressive behaviour ever and especially not in front of my daughter who was extremely upset by this. I would avoid this place like the plague as the guy next to me had an issue which is currently at the 6 month point with no resolution