Mandy B
STAY AWAY
I was sold a car from the Cranfield site. When I test drove it I said the brakes were grinding when you had to stop. There was also mildew on back seat. I was told it was where it had been stored and they would put new brake pads on and clean mildew. Picked it up and after a week the engine light came on. They said it was a petrol sensor and redid it. Then 3 weeks later the engine light came on again. I asked them to come and get it as it was 36 miles away and I had to work. They left me a car to use that had no fuel in it!!!! They then said it needed a catalytic converter so they ordered one and did it. When the guy left a message to bring it back he said he would be there in 40 mins. I was at work at it was 3 o’clock. He had to wait. When I got back in my car they had used half a tank of my fuel. I’d left them their car with over double what it came with. The car still wasn’t right and there was a grinding sound and it was noisy. I kept messaging and ringing but nobody replied. I told them to come and get the car. When I rung Justin he said he would send money for the fuel. Never got it. I complained and said I wasn’t happy come and get the car He was very cocky saying that he sells so many cars that one complaint and a bad review from me didn’t bother him This week I went to work in it as had no other way of getting there and as I was driving up a slight incline it stopped. No power at all. I let it roll backwards onto a level part of road. For 10 minutes it wouldn’t start . The engine light had come on again. I managed to get it started and was reversing into a space and engine light came on again and power went I managed to drive it home with no acceleration power and I drove to my door and as I was parking again it stopped. I had to get my neighbours to help. I rung the garage no answer and no answering machine. I sent an email and 2 days later I got a reply to say as the car is now out of warranty I will have to take to a local garage I am taking legal advice and reporting them to Trading Standards