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Rach

Eden Vauxhall Camberley

They are not what they used to. Serviced booked in + complimentary inside and out clean, and replacement slave cylinder required. Got a call to collect. Car was filthy, dirtier than when it arrived. Boot carpet folded and not put back in place, oil smudge over dashboard, anyway, was given an apology and on a day of my choice to drop it back for a clean, because I have time for this? Drove home and broke down, clutch still not fixed. Got the car back to them, spoke to the manager who, after numerous calls, got me a courtesy car. Got a call the following week to collect. Car washed, just. Inside absolutely filthy. My partner and I cleaned it at the weekend to find two screws in the footwell, well it turns out that who ever replaced my air filter during the service forgot to put them back, upon closer inspection have broken the large plastic side panel, passenger footwell. I have been going here for 9 years, Never! Have I EVER had an experience like this. Just awful I have cancelled my serviced plan since as I don’t trust them and will not be going back.

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