Cheryl J

FORTON MOTORS STAY CLEAR

We bought my sons first car from here as this place seemed like the standard and condition of cars were prestige. How misled were we?? Within hours the engine light came on so we called to report this. My husband returned it the next day and Stuart put it on the diagnostics machine which immediately showed a code that pointed to an issue with the Catalyst Converter. We took photo evidence of the diagnostic code and left the car to be sorted. Within a short time we received a call to say the car was sorted and ready for collection. My son went to pick up his car and was told a faulty wire had caused this but noticed quite a lot of petrol was missing but carried on home. As he drove further the engine light came on again which he reported to us on his return home. As we were suspicious we had a friend mechanic put it onto his diagnostic machine which still showed a Catalyst Converter issue. My husband rung as we were quite annoyed that the issue had not been sorted and petrol was low and Stuart told us the car had to go to Kendal ( using my sons petrol) to their mechanic and would take it there again. My husband stated that we shouldn't have to foot the bill for the car to be sent all that way, so Stuart said they would put £10 of petrol in. ( Hardly enough to cover this) We then requested that the Catalyst converter be replaced for a new one as the car had obviously been sold with a faulty one. After a huge disagreement over this the car was again sent to be fixed and this time came back with no engine light on. Thinking there would be no more issues, 6 weeks later my son drove to work on the motorway when the car started making a TERRIBLE noise. He had to return home and not make the journey to work yesterday. When taking it to our mechanic he has informed us that where the Catalyst converter had been welded on, it had snapped off and was hanging off with damage to the sensor wiring. We have had to have this repaired as we are through with all the hassle of taking it back to these and their so called mechanic. NEVER BUY A CAR FORM THIS PLACE! They need to be shut down!