Mrs S
Can Do Attitude
The initial start to getting the right car at the right price threw up an issue very early on. This was quickly resolved by Laura, she didn't fall at the first hurdle (or any hurdle for that matter). I felt confident with her leading me through my first PCP as there were a lot of questions from me. She came back to me promptly and literally went the extra mile to deliver the car to me as well. I think others could learn from her example.