Gary D

Pay me what you owe me !!!

Ordered a new A4 Allroad via a broker 01/06/2021 delivered 18/01/2022, understand delays in new car not a problem. Once car delivered find out the Comfort Sound pack I ordered was not put on the order request from Norwich Audi to the factory. We are now in late April and still not had a refund on the cost of the Comfort Sound pack after many weeks of chasing, not even a sorry from Norwich Audi. Audi UK customer care team not much better, this was my first and will be last Audi, Prestige brand I dont think so.