Joanne D

Arrogant, rude and hard selling

We visited the Nottingham site to look for a first car for my son. We were accosted the minute we walked in and even though we explained we were only looking we were given the hard sell. We were shown cars that were for 4 people not 5 as we'd asked, told sat nav is a waste of time and 3 doored cars are more expensive than 5 doors. She also pushed us to make another appointment to buy even though we'd explained that we had only just stared looking. The fact that this group is part of Sytner group was also mentioned about 10 times. We've bought cars from Sytner in the past and never been treated as badly as this (hold your heads in shame Sytner for being associated with these people) Eventually I'd had enough so told her that she was quite pushy and rude. That didn't go down well... Eventually we were allowed to have a look at the cars and they weren't great so we left deciding never to go back there again!!