Darren L

Ignorant and more interested on tv

My wife an I called into Ryders 3 weeks ago to look at the new Santa Fei, When we got there one guy was eating his lunch another watching videos on YouTube and another just shuffling paper. After 5 minutes of standing there waiting for help we went and asked somebody in the office, we were given the keys of the car and simply told to drop them at reception when we are done. We then went in to ask about the car much to the disgust of the fella watching videos on his work computer and told not to bother as we couldn't get one until December due to stock issues. At that point we simply left as the service was shocking, zero customers in the showroom, 3 sales people and not one could be bothered to talk to us. We then called Hyundai in Stockport who told us we could get the top range vehicle we wanted by June. 2 hours later it was sorted, car ordered and now waiting for delivery. I would recommend anybody looking for a car not to attend this dealership as they are unprofessional, rude and simply arrogant.