Anonymous

Poor

Really helpful at first. But the car's true problems were revealed within first month and then within the three month warranty, the sellers weren't interested in resolving issues under warranty. Multitude of issues. First two weeks heard clunking sound. The seller said there was no issue. Another independent garage said it was a major fault (ball bearing on wheel was faulty) and fixed it. Wanted to return car within first month due to problems and Country Lodge cars refused. I asked if this was legal (knowing I am allowed a 30 day return by law). They texted back 'you tell me'. In the end they offered another car. Except this offer never transpired. Their garage passed the car's MOT without repairing faults. Richard tried to accuse us of causing the faults until I provided proof in their texts that fault was on their part. Left car at their garage for a week and picked up only to find ABS light on. Took to another garage and paid a few hundred as they said rodents has eaten through wiring. Great, so there are rodents at Country Lodge garage. I think their own actions have caught them out.