Anthony N

Not to be trusted!

Purchased a Ford S-Max last month for around £8k. Told had a full aa inspection and was immaculate. Promised in writing a couple of immediate issues would be rectified within 14 days of receipt inc. broken windscreen and tail light. Nothing fixed and no communication. This dealer is not part of AA cars as advertised. Companies house has two v.performance’s registered at the address. The one listed on their website is not aa registered. Wrote to dealer requesting an independent inspection, ignored. Wrote to dealer requesting huge list of faults fixed, ignored. AVOID AVOID AVOID! Apparent fraudulent activity going on here! O, and their operating address has no delivery address so all post returned so had to use Directors address as listed on companies house. Too many defects to list but glueing on trim panels is not fixing something. Sending a cheap knock off Chinese 2nd key that is not cut or programmed is not a second key. Broken headrests, bodywork cracked, brakes appear not legal, inspection was falsified, etc etc. They use 2nd hand, poor condition, parts to make repairs. Or, cheap aftermarket knockoff parts off of eBay. NOT TO BE TRUSTED. Please please avoid yourself the trouble of using this garage. It looks like we will be going to court as they simply won’t respond to us.