I A
After sales support
I recently purchased an approved used vehicle which had a couple of issues. The first being the front seats and the second it was due a service in 4K ish Miles. This it turned out was free but somehow not passed on to me at the time and has since cost me £460 pounds. I even called the sales guys Prior to getting it serviced elsewhere who said I could go anywhere! Meanwhile Shortly afterwards a chap called Harry called me and asked could I bring car back as it’s had a recall and that the service is free. Mind blowing and I called back and still no call back...