Anonymous

Avoid at any cost you can.

To begin with my car took nearly a moth to arrive, upon receipt of the car it was clearly not as described or made to look in the video walkaround. There was damage to the exterior, some quite severe. Also Under the back seats there was rubbish and sweets stuck in the carpet. I was notified by the delivery driver who drove it to me about a juddering on the steering wheel, which I had no idea would be as bad as it was. Anybody who used that car over a certain speed couldn't have missed it. Low speed braking even caused judder. This was one amongst a few issues. Then moving onto the aftersales service of this particular branch. Its terrible. The turnover of staff meant I could never get back to the previous person I was dealing with. It also meant that receiving a straight answer or even any answer sometimes was hard. Once I had received the car nobody was interested. With Scotland being such a long way from me I couldn't go up there. I did visit my local branch who unfortunately weren't able to help, I know people who have worked in Evans halshaws and stratstone, I dont think that's the issue. I think Coatbridge is just a bad apple.