Andrew M

Andrew Morgan

Stay well clear of this Arnold Clark dealership in Inverness. We purchased a brand new electric car on a hire purchase agreement. Part of the contract included installation of an electric charge point at our home address. Six months on and our charge point has yet to be installed making charging the car quite inconvenient (they can take several hours to charge). Once they have sold you a car, Inverness Renault simply ignore your phone calls. We have taken our complaint to Renault, who are just as useless. Stay clear of both outfits is our advice! The customer service has been utterly hopeless on every level and even though they have not fulfilled their contract, there seems very little we can do about it, other than warn other people.