Jeff G

Poor aftersales

I had taken my car for a service and a health check and was told I needed over £800 of work which I was shocked at due to the car being under 3 years old and of course non of this was warranty work but I was confused so asked another dealer to check and guess what non of it was needed, I took the car back to have the issues resolved and unfortunately left my dash cam running, and after reviewing the footage the mechanic could be heard stating ( what the f%%k is wrong with this I can’t find anything wrong) so I confronted the service manager who disagreed and subsequently I no longer own a Skoda simply due to this interaction. I would love a new Skoda but won’t be buying one anytime soon if this is their aftersales policy and treatment of their customers.