Gillian B

Money grabbing liars

I have been with Ancaster penge for over 16 years,they have always been excellent and brought a second hand car from them nearly a year a half ago,then the cluch went and took the car in to their garage, sadly steve Richie and a lot of the old staff have left and replaced with new staff, Inapprox Oct 21 it went in for MOT and was told that a part was wearing and would need to come in at some point to change it, I returned in February 22 as i had time off work to put car in,but they couldn't find what part it was and said the car was fine. March 22 the clutch goes and like the car it was down hill all the way,i put the car in on a monday,tuesday they give me a quote for over a thousand pounds but because i have a payment plan it came to nine hundred and nineteen pounds, after complaining about the price it then went to eight hundred and fifty pounds,i phoned them on Wednesday and the work was still not done and was told it won't be ready till monday as the part has not arrived, i told them not to bother I'll get the car taken to another garage for the fraction of the price and will be fixed quicker,then they call me at 3pm on Thursday to say the car is now being fixed then another call at 5pm to say its ready. I turn up on Friday and told them i have come to pick up the junk they have sold me and explain if i pay this i will not be able to pay my rent this month,no offer to pay in installments, so paid in full the bloke couldn't of cared less,he then said the mechanic was working on the car in to the evening to fix it,i said what time did he finish he replied 5.45pm,i said that's funny as i was told the car is ready to pick up at 5pm,he new he'd been caught out and didn't say a word. So if you want to be lied to ripped off and possibly homeless this is the place for you if your a nurse this is the place to come.