Martin C
Purchase of new car via PCP
As an existing Mercedes customer / user I was looking to update my car. My car was bought from Mercedes Guildford and I intended to obtain an upgrade from them. When I contacted Guildford I was fed a lot of negative information about the negative impact computer chip shortages were having on new car supplies. I decided to visit Mercedes Reading met Iqram and straightaway had a much more positive conversation about car options, suitability and how we should deal with the fact that new cars will take longer to become available. Iqram quickly pointing out that this problem can be easily dealt wi5h by getting MBF to extend the existing agreement on my existing car until the new one arrives. The process was expertly managed by Iqram.