Never A

Go elsewhere

We bought a BMW from James Paul sight unseen from the other end of the country, 250 miles away.. They charged a hefty fee to deliver it which we swallowed as we were a long way away and the salesman said the driver would need to get the train back to Horsham. Fair enough. When the car was dropped off the delivery guy mentioned in passing that he was collecting another car from the next town, 20 miles away to drive back. More annoyingly, we had issues with the battery from day one which we were asked to “monitor, as the car hasn’t been used much” When we pointed out that this was nonsense we were promised a new battery. We rang repeatedly and were fobbed off until eventually we were told that it was a wear item and they wouldn’t cover it. So if you do see a car you really want at James Paul, expect it to be faulty and that you will be lied to. Or alternatively, go somewhere that stands by it’s cars.