Fernando

Why did I not look for reviews before?

Having bought a 2nd hand B-Max elsewhere 6 months ago, I left it there to be serviced and fix a problem with the bonnet latch - charged £400 for 2 parts (latch and cable) that cost under £100 from Ford's own website. £150 / hour and 2 hours that takes them to replace those. Everywhere else seems to be able to do it under an hour and cheaper per hour...