Laura R

URGENT!!! DO NOT BUY FROM HIM

PLEASE READ BEFORE YOU BUY. SCAMMER! I was interested in a car that this company had for sale on auto trader. After speaking to DEAN, he booked me in on the day to view the car . If I was happy with it he would let me drive away that day. On the drive down to DEANS I assumed with it being a trading company it would be based at a professional location.. instead I arrived at what I think was his parents house, and am I’m assuming his mother answered the door... professional right.. On his advert he suggested the car was in excellent condition, has being very well maintained and is very responsive and drives GREAT! As I am not a so knowledgeable of cars and previously a automatic driver I stalled the car a few times thinking that it was just me not being used to manual cars. I agreed to purchase the car.. DEAN then took me and my partner to what I assume was his again mums house and took me to her living room which was surrounded by other family members (in total 6) he sat us on a dining table in the middle of all 6 family members who also spoke a different language which was quite uncomfortable not knowing what was being said. I did not take warranty on this car because it was offered for 3 months and he did bring the price of the car down £200 with no warranty.. bearing in mind warranty doesn’t cover wear and tear. DEAN seemed genuine at the time of sale (don’t they all) I drove the car home from which was around 70 miles.. I then drove the car to work a couple of days later and unfortunately broke down. The great driving car wouldn’t accede 2mph! I had got in touch with a trustworthy garage who have had a look at it and carried out a diagnostic test which with results that the clutch has gone as well as the fly wheel. The garage came back and said the job would cost me over £1000 to get sorted but also told me that warranty or no warranty everyone has 30 days consumer traders rights so I could actually reject the GREAT CAR. DEAN was contacted by us, who was completely unhelpful, and unwilling for me to return the car which obviously we got frustrated with him for having sold me such a unreliable car. I obviously expect wear and tear, I just don’t expect them 2 drives after I’ve bought it. I did speak to consumers rights who advised me to take it further and try and get my money back on it although they couldn’t put a time frame on it and could take months Obviously DEAN knew he was in the wrong without confirming he was, so to fix the issue he offered me £300 to have it repaired and was not willing to offer any other option (no way near enough and by rights I can reject the car after only having it 7 days) I’ve had to accept DEANS offer because it could take weeks/months if I was to go down consumer traders rights to get it resolved and I would be left carless. Thanks DEAN for your great car that doesn’t drive 7 days after purchase.