Craig N

Amazing Service Bev, Jo and Parts Dept

Having lived in the south for 4 years, Mercedes Tunbridge do my recalls and are always there for my Branded Parts for home fitting. When entering the Mercedes site earlier this week, we were greeted immediately with a smiling and welcoming face of a yound girl and a friendly hello. Then walking over to the parts department yoh are always greeted by either Bev or Jo and they are always happy to see you and guide you in the right direction. Having had a telephone call from Reece (he always called at 8.53am) confirming my parts were in stock and ready to collect, I was happy to call and as well as pay for the branded parts, it's great to grab a coffee for the journey home. Jo and Bev make the visit and the service is always exceptional, if you could clone these staff and transport them across the network, mercedes would be a better place... EXCELLENT EXPERIENCE AND GREAT SERVICE. THANKS Craig mercedes C250 coupe (ex lawyer) now at BCA paddock wood.