Kelly

Absolute disgrace

absolutely disgraceful company. Had problems literally as soon as we left with the car, even though they had had it for a couple of weeks after we bought it to make sure it was in good condition. Got nearly an 8 grand car on finance nearly £250 a month so not exactly cheap, you would expect a working car for that! Engine light on, keys not working, losing power on the motorway, speedometer not working, odometer same mileage as MOT from years ago, not changed at all now either, black smoke when you drive, back seat wouldn’t click in properly, all electrics not working, boot not locking… just to name a few! When we called about these problems was told to take it to another garage, even though the car was meant to be under warranty, not surprisingly no garage would do this without payment. When we eventually managed to get them to look at it, they told us we needed to pay, which we obviously said no to as these problems were there before he sold it to us, he then had it for weeks, said we have fixed it, less than 24 hours after picking it up was having to be towed on the motorway again.. with our two year old daughter in the car!! Martin in particular, repeatedly lied and continually came up with excuses, he couldn’t care less even, knowing we had a young daughter, sold us a dangerous car. How trading standards haven’t shut this place down yet is beyond me! Have been no help whatsoever, we have tried to be patient and work with them but now have had to resort to legal proceedings. This was bought to be used as a work vehicle that could also be a family car (Mitsubishi L200) the amount of work my partner has lost because of this has caused massive financial problems for us, having to pay for taxis etc. Can’t believe they can treat people like this and not feel any guilt whatsoever! AVOID LIKE THE PLAGUE!