Emma D

Emma

My inlaws went to pick my vehicle up from London Motors Ltd which is the new trading name, the vehicle was 'grubby' but nothing that a good valet can do. Other than this the car appeared in good nick, my inlaws drove the car up to me as I live in Norfolk but on the way the service light came on. Not a big problem at all I know but the start of the list. Within a week of having my new car when I went around left hand bends or was slightly turning left the back passenger door alarm went off but the door was firmly shut. This has been coming and going but when it is on it does not stop until the end of my journey. Then the engine management light came on and stated I needed to 'check emissions'. As I have now had the vehicle 3 weeks I decided to call the seller about the car and ask about the 3 months warrenty I got when I purchased the car. The owner then started shouting at me as I did not have the number I needed for the warrenty people and the issues had nothing to do with him. Now being 8 months pregnant I know I am emotional, however he was vile towards me and eventually hung up. I called him back and asked again for the number and he continued to shout at me and was even cross with me as the number I called charges him for calls, he then hung up again. My partner decided he needed to deal with this and the owner answered the phone by saying 'WHAT?' My partner asked him why he was shouting at me when I was only being polite, the owner then started shouting at my partner telling us that he sold us a 'poor scenic, I sold you poor scenic!'. My partner asked him why as a business he thinks this is ok and that it's ok to shout at customers, to this the owner replied 'f your mum' repeatedly. My partner could see that he was not going to get anywhere so ended the call. I too wish I had seen these reviews before dealing with this vile company and having to deal with this when I am 8 months pregnant.