Sam E

AVOID AT ALL COSTS

AVOID AT ALL COSTS!!!! The cars might be 'affordable', but trust me, it'll end up costing you much more than you imagined. I bought a car from here for £2000 7 months ago, 3 months in and the first issues started to arise. I had to replace the fan belt, this was cheap enough to fix and I assumed it was just one of those things. 2 months later, after driving around 2000 miles since I'd bought it, I started to have more problems. This time the head gasket had blown! I had it checked over by a garage and was told it was likely to be a long term issue. I'm self employed and need a car for my work so it was pretty urgent to get it fixed, as every day the car was out of action was a days wages lost. I took the car back to AMC, where they basically said the other garage was wrong and there was no way there was any issues with the head gasket when I'd bought it. I was a little bit untrusting of what they were telling me at this point but I had no choice but to have the head gasket replaced due to the urgency of needing the car. This set me back £600. After 10 days of lost wages, the car was back up and running. A week later, on the motorway, rushing to Nottingham to see a dying family member for the last time, the engine overheated. By this time it was a week before Christmas and there was a 30 day warranty on the head gasket. But I was stuck with a broken down car in Nottingham. I called AMC and was pretty much told tough luck, after dealing with the owner's sarcastic and defensive attitude. Seriously, he WILL deny any wrongdoing regardless of the issues you have and try and fob you off with his favourite 'it's just wear and tear' line. After getting two opinions from two different garages and forking out another £150 in examining the engine in depth, I was told I had 3 options. 1 - pour more money into repairs on a basis of trial and error to see if the issues could be resolved, with no guarantee it would be fixed. 2 - replace the entire engine at a cost of £1500. 3 - scrap the car and buy a new one. However, the mechanic advised that he would just scrap it and that he was shocked they only offered a 30 day warranty on the head gasket. After a further 2 weeks of lost wages, I had no choice but to scrap the car and buy another on finance. I'm now in so much debt, lost a months wages just before Christmas, whilst dealing with anxiety and depression all this stress has caused, not that AMC care about any of that. And don't be fooled in thinking the 3 month warranty offered on all AMC cars will provide you with at least a few months of security, as it is practically useless and covers NOTHING. Overall, if you need a cheap, quality, reliable car, from a dealer that actually cares about its customers, don't expect to get that from AMC. If you've got a little bit more money to spend, then invest it somewhere else! Don’t give a penny to this dodgy dealer!