Susan S

Trying to get money for nothing

Second time Haynes have tried to get money from me for nothing. First time they failed my car on it's MOT saying it needed new brakes. I knew it didn't so went elsewhere. It passed and has for the next couple of times with the same brakes . Today I took the car in for a quote to repair corroded alloys. They called me with a quote for 4 new wheels or a refurb which they said wouldn't look as good as it does now. Decided to go elsewhere for a cheaper and better refurb and they tried to charge me £130 for an hour's labour! Seriously? Someone had looked at 4 wheels and come up with a diagnosis that I'd already told them about. Also, no mention of a charge when booking. I refused to pay it and they backed down but I wonder...is it just women they try to rip off assuming they'll believe everything they're told, or is it anyone? n any case, twice is too much for me.