Graham H

Avoid Very poor service

Kevin the service manager and Adam the service advisor asked me to repair a damaged BMW Diamond cut alloy wheel that THEY had damaged while fitting a tyre for a customer. I did the specialist refurbishment along with free collection and return along with supplying a new M badge for the wheel and refitting the tyre but he refuses to pay for the work. I have been trying to get paid since the 13th of March 2021. He says he has no recollection of the repair but it was himself and Adam that asked for the work to be carried out. I would definitely not recommend using Ford at Cleckheaton and have since moved all of my Ford servicing and repairs to another dealership. AVOID !!