Maggie W

Excellent Service

The AA had to get me to Richlee's on Tuesday as my Mini Cooper had a broken front road spring. The lady on reception explained that, due to a covid outbreak, it may take 2 - 3 weeks for them to fix it. OK, I'm a recycled teenager (OAP) and my elderly mother (92) relies on me to get her around but I reckoned we could manage with cabs for a couple of weeks as there were no courtesy cars available. I explained this to the lady who saw the car in and asked could they please do their best for me. On Thursday, to my astonishment, a lovely man named Tom rung me to say that the parts had come in really quickly and he'd got into work early to do the repair. I cannot praise Tom and Richlee enough for their helpful, professional service. I have bought cars from them and had all repairs and servicing done by them over a number of years and they have never let me down and I don't hesitate to recommend them to friends and family. Once again, Thank you Tom - you're my hero ;)