Gareth C
gareth callan
Eco Motors Stafford Review. Was asked to pay a reffundable holding deposit of £200 over the phone for a used vehicle. Arrive the week after as discussed and arranged to find the vehicle with no mot and not even been cleaned. Faced with excuses I asked for a refund as I did not want the car in its current state. Yes no problem they said will put that back on your card straight away. Over a week later chashed the refund as no sign of it back. Below are actual messages from Eco Motors Stafford. We would need a small deposit to hold the car (£200) I will call you in the morning if your happy to do that over the phone. We will then hold it for you and if you changed your mind then you can have your deposit back. Speak to you in the morning, Cheers. ______________________________ Then this response when I chased the refund. Hi G, Having spoken to the boss he has asked me to email you to tell you that after spending money on a service and an MOT he feels it is only right to refund £100 of your £200 deposit to allow for this and admin charges. Would you like your refund posted to your address if so could you please forward your address so I can get a payment sent out to you asap. Many Thanks. My opinion is to avoid Eco Motors like the plague. Should be reported to trading standards as they give genuine used car dealers a bad name.