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Andy

Poor After Sales Service

Bought a Renault Scenic from them in Oct 21, ok experience purchasing and a reasonable price. Seemed friendly and was told if anything wrong with the car just get back in touch. Since then numerous faults with the car, some I resolved myself via warranty and independent garage (door latch problem, start stop issue). However after the latest of these faults arose (“brake system fault”) I decided to take manager up on his offer and ring them direct. Completely different attitude, fobbed off, obviously couldn’t care less and got quite rude when I reminded them they offered me to ring them. I don’t trust them and would not buy from them again.

Dealer   Reviewer