Anonymous

Terrible service

I bought a car from Dunwell motor group and within 2 weeks the car engine warning light came on, although under warranty the salesman/owner Marcus was very unhelpful and unwilling to pay more the his ‘maximum’ of £200 to fix this. After several calls back and forth and reluctance to provide help and with me having to fork out my money to help get it fixed along with many other issues my dealings ended with a very abusive phone call from Marcus swearing and shouting at me. I have logged a formal complaint with the 3rd party car company that I purchased the car through but I would never recommend or go near this business again. I am yet to have my car thoroughly checked for my peace of mind as I am not confident that my car does not require further work/fixing. They also do not have a complaints policy and any complaints made go straight to Marcus for review.