Jodie

Worst customer service

Went to buy a car from these guys - viewings were by appointment only so we booked an appointment and travelled 2 hours to get there. We arrive to the place and no one is around. Call the dealership and get told someone would be 10 mins. An hour later he finally arrives. We take a look at the car we was ready to buy there and then and go for a little test drive to find out there was a problem with the car 1 even though we were assured the car goes through 120 checks before it is listed. We are still being told by the salesman to put a deposit down and buy the car. Luckily we didn’t listen to him and made our way home. Within 10 minutes after leaving, we received another call saying the car will be fixed tomorrow morning and ready to collect. Tomorrow morning comes and no news, so I call the garage fire an update and get told that the car will be ready in an hour, It’s now 3pm on Christmas Eve. I give it until 5pm to call the guy back and he tells me that another car has broke and they have had to fix that, but we are still the priority and the car will be done LATEST tomorrow? Tomorrow was Christmas Day? Anyway, I get the final call at 7pm on Christmas Eve telling me the car is basically fixed but won’t be done until after Christmas. I will NOT give these people money and would not advise anyone else to either. 5 star service they call themselves? Lol