Russell I

Worst Customer Service possible

Please, Do NOT purchase a car from here it has the worst customer service I've ever dealt with and it'll save you a lot of stress. We purchased a car at the beginning of October for my niece getting to her nursing placement and noticed a problem with the car radio. The salesman (Gareth) told us that it was under warranty and it would be fixed if we bought it. Fast forward 2 months, 2 trips to Arnold Clark garages, and the issue still hasn't been sorted because the Sighthill Sales team including managers are saying £400 is too expensive to pay even though the Arnold Clark own garages have recommended replacing the radio unit. The usual lies of we'll return your call and the parts on order are now common.