Mina M

Unprofessional and money hungry

Worst experience ever. Tried to secure a vehicle over 3 weeks ago, card details taken over the phone to secure a deposit. Informed a week later by Mark that he recorded them down wrong, meaning he did not process through a card machine at the time, but instead noted my details down and stored them (if there's any fraudulent activity on my account, I'll be quick to know where this came from). Constantly calling and chasing, hearing the most ridiculous excuse after excuse, Mark and Martin will be quick to blame each other over taking any responsibility themselves. Had me in tears and stressed out over their constant lies, the latest lie of many; blaming the garage they use for not releasing the vehicle then claiming they needed to do an mot, when mot was clearly completed the week prior (checked online). Maybe its my fault for expecting more from car salesmen. 3 weeks later and sick of constantly chasing, I purchased my own c4 cactus, newer, lower mileage and cheaper with great service from a private seller. If you've purchased this car, YT65VZP and paid a penny over £6299, you have been mugged off by Mark and Martin.