Gibbs

Warning! Don’t buy a service plan.

A warning to anyone who is thinking of buying a service plan from Audi. Don’t. Unless you are prepared to go through the small print with a very fine tooth comb. I paid for “peace of mind” two services up front. They failed to mention that if my car was sold or no longer mine (accident) that they do not refund the unused service cost nor will they transfer the service to another vehicle. In other words they have £450 of my money and say tough luck, the terms and conditions mean we don’t have to do a second service. This is after I bought two cars from this dealership in the last 4 months. Great going Huntingdon Audi. Feel proud of your customer service!