Craig

After-sales experience is illegal

1) They came looking for £110 for a service 1 month after I bought the car. 2) The sit-in appointments are never actually 1.5 hours. They mess you around for these too. 3) Caught them out trying to say I had a slow puncture when they just let half the air out and hit me with a bill for it. That's fraud. 4) I've had 7 emails so far asking for feedback since I bought the car. 5) They informally asked for my feedback, seen it was negative and completely ignored it.