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Carlos

Mistaken price

Went in to see a car they had listed online, the salesperson we were dealing with was quite nice and we were interested in the car but decided to check out one other car before we made a decision. Called back later in the day to see if they could include anything with the car as we were deciding between them and another dealership which was offering the same car but slightly cheaper and included a 3 year warranty. After supposedly talking to the GM they came back with an offer of the initial price for the car and a lifetime warranty. We thought this was a great deal, so we turned down the other dealer and made our way back to place our deposit. It took us 2 hours to get back to this dealership and in that time we received and signed a initial document to reserve the car as well as calling the dealership to clarify we were paying cash and not financing the car. I mention the time it took as to get back to the dealership as when we arrived and got to see the original salesperson we were only then told that supposedly there was a mistake on the pricing of the car and that it was actually more expensive so they couldn't offer the lifetime warranty but we could get it if we paid more. I can understand mistakes happen and the price could have been put up wrong. What I can't understand is the car was up online at this price for a few days. Also when viewing the car the same price was quoted to us and after calling them back and supposedly getting a deal on this car the same price was again quoted to us. Only when we turn down the other car and arrived back ready to put down the deposit for this car they then tell us 'sorry the price was actually wrong you need to pay more if you want this car'. I would recommend anyone looking to buy a car here to actually ensure that the price they say their cars are are actually the correct price before you waste your time with them.

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