Roland P

A lovely experience all round

My first point of contact was Karen, the business administrator for the garage. She was incredibly professional & patient, despite my flurry of phone calls & emails whilst trying to ascertain whether the Lexus hybrid I was interested in was right for me. She then handed me over to Martin who handled the sale (and who kindly agreed to a part exchange with my old banger). They charged me a fair price for a decent car & I received friendly, good old fashioned service whilst making the purchase. At no stage of the process was I made to feel uncomfortable or rushed. I normally abhor the ritual of buying a car because of so many unpleasant prior experiences, but these guys left me with a happy memory. Many thanks to Country Car Barford, sending best wishes to you both.