Anonymous

Purchasing car was fine, however...

I was looking at trading my old C1, which was in immaculate condition and had just passed its MOT with no issues and had less than 43,000 miles on the clock, for another C1 but slightly more updated. The car buying was quick and everything seemed to go through smoothly and my salesman was great and made sure to find a car that was suitable for my budget. Drove up from Glasgow to Perth and the car seemed immaculate. I drove back home and the drive seemed to be okay which was lucky as I never got offered a test drive for the car so that long, nearly two hour drive, was going to be my test drive. This is where it goes down hill a little, however, after work on Monday (just 48 hours after getting the car) I checked the tyres properly, as it was still daylight and made it easier to see anything and everything. That is when I noticed that the front passenger tyre was worn quite a bit on the outer edge and I also noticed that they were fairly cracked too. I checked all the tyres and many seemed that they were cracking on the outer edge too. Phoned Arnold Clark back and was told that if they were cracked due to age, there was nothing that could be done. Spoke to a private dealer and they said that the tyres were the original tyres when the car came out in 2016 and that the front passenger tyre had only several thousand miles left on them. I understand that tyres can last a while if they are looked after properly, but even with that in mind, nearly six years is still far too long for any tyres to be able to used for and still be passable for the MOT and I do not find it fair to have to replace tyres before the year is out and when the weather is turning for the worse. The tyres would definitely not be suitable for an MOT pass nearly a year down the line whereas my last car, the tyres were brand new and passed both MOTs that I had the car for. I phoned back to the dealership where I got the car and I spoke to Derek, who was a decent help, who asked for me to send over any pictures I had of the car tyre whilst he checked to see any of the documents for the car was available which would state what the tyre tread depth was before it was sold. He phoned me back to tell me that the could not get access but said that if I got four new tyres, he would pay me back for two. I am happy that something has been solved but also not happy that I need to pay an additional £200 for tyres that should have been replaced before the car was sold to me to only get half of that back, especially, as stated previously, the weather is turning and they knew that I was driving nearly 100 miles to get home. it is also making me a bit wary that maybe the car was not properly checked. Cracked tyres should never be left on any car as they will only get worse, regardless of how road legal they truly are.