Jo J

Would really check everything

Brought a car, and kept waiting for delivery, it arrived at almost 10pm at night in pitch black. When we brought the car it was parked tight against a wall, didn’t see all the scratches down passenger side, and couldn’t see in the dark. Was also sold with a Full service history. We have asked for the hand book and this history many times and been totally ignored. We also got the car inspected 2 days after delivery and there were 2 leaks, which should have been picked up on MOT, the garage said would be £150 to fix. Reported back and they said to much. Can not do why wait, have to leave car with them for 2 days, which is not possible when about an hour away! Have sent countless emails and letters about the handbook, service history as advised, and got a reply back with a copy of a warranty telling us to claim of this. I have been advised to report who done the MOT and service pre delivery (which we paid for) as it should have been spotted and corrected. Genuinely saddened to have to write this, but it’s a sequence of events I feel people should be aware of. Please check the car and all documents before accepting it. My 17 year old had worked very very hard to get this car and its extremely disappointing!