Tj

Awful service

Bought car 2018 delivered with wheel bolt missing! Had to be returned - error on safety check confirmed. So much for the 150 checks… First service 2020. Very little mileage done. SORN during early covid. MOT 2021 FAILED!! Headlamp alignment required & washer pump failure! Car has 16000, 3000 of which I have done. Audi request £300 to put right and pass MOT. Appalling service, I questioned why this work was necessary on a car that has done so little mileage in fact Michael suggested I didn’t have to take my car there, if I wasn’t happy with there service! unbelievable. Web cam sent to me actually showed better tread on tyres this year, than previous web cam in 2020. Car was left dirty inside and rubbish in footwell Audi Reading are only interested in making a sell and are a poor representative for the AUDI reputation. Think twice before buying from here.