Paul Q

Appalling

Having arranged collection of our Audi Q7 on 4 different occasions it was cancelled on the day of collection on each occasion. Different excuses each time. After being promised a call back after I made a complaint no call back was received. Rang back to find our what on earth was going on to be told that my contact, Matthew, had been told to call me back & it was poor that he hadnt. The person then went on to say that there was nothing more he could do. Appalling service on all fronts. Wasted both my time & lost me money in time lost due to waiting for these people to turn up. MY ADVICE IS STAY WELL AWAY FROM THIS COMPANY!!!