Fiona C

Scratched my car!

If you value your car, don’t leave it with them. Mine came back scratched all the way down the back. I left my five-year-old white Mercedes convertible for an MOT. After paying nearly £700, when I got home I found a large scratch down the back of the car. I called them up they said to come in and someone rubbed off the black mark telling me it had all been sorted. I just had to take one close look at the car to see that underneath the black mark which had been rubbed off was a deep scratch in the paintwork. He then said that they weren’t going to take any responsibility for it as there is a sign up in reception saying you leave iyour car at your own risk. He also tried to blame me because I didn’t wash the car before I brought it into them. When I factor in the courtesy car that I would have had a Mercedes and the money it’s going to cost me to have the bodywork repaired, It would have cost me less at Mercedes and I would have been treated with respect not as if I were a complete moron who doesn’t know how to take care of an expensive car.