John

Avoid at all costs

Car went in today 27/8/21 for squeaking noise from rear nearside wheel. I suspected brakes. 4 hours later at 11:44 received a video and text saying nearside rear wheel was sticking. Another 4 hours later I received a phone call telling me the same and I needed rear pads and discs immediately. They still couldn't tell me why it was sticking until they had taken the wheels off and investigated. 8 hours to put car on ramp and take handbrake off and turn wheels by hand! When I asked if they would change the pads and discs under warranty as they had replaced them 10 months earlier for the same reason, I was told no. Workshop manager told me he only expected brake pads and discs to last 12K -18K miles. Couldn't explain how the original pads and discs lasted 34K miles. Left without any work being done. Only good thing, they didn't charge me for keeping my car for 8 hours.