Ross D

Terrible sales

Bought a bmw and within a day noticed it was making a terrible noise. Phoned and explained to be told it sounded like a brake issue and was not covered under warranty. Strange… it only passed it’s mot the day before purchase. Had it checked by a local mechanic of mine who found out that the differential was faulty. Not only that but the shock absorbers were collapsed and brake discs were below limit. Again car passed it’s mot the day before purchase. Took the car back and rejected it under my legal right to short term right to reject. Was told that they’re mechanic couldn’t find a fault but would refund my money back. This was also an issue as they didn’t want to give me a full refund. They’re argument that I drove the car for 190 miles, most of which was driving away from the forecourt, taking it to my mechanic and then returning it to them. Also the car I part exchanged with them was faulty. Which Alex had told me the car was crushed at a local scrap yard. That same day I watched the so called crushed car get sold on eBay for £1100 more than what they gave us for it. Would a trustworthy car sales lie to you if they had your best interest. It seems they have a friendly mot tester on hand and will pass any of they’re cars for a quick buck. Absolutely disgusting that they knew we were using the car as a family car and to put my family at risk. Even worse to see after them receiving the v5c they have now put the car back up for sale. After having the car in my possession for 10 days and only being able to drive it 2 days this is a complete joke. Please read this and other reviews before you part with your hard earned cash. If you want a faulty car and no after sales then these guys are definitely the guys to see. Mickey Mouse garage