Anonymous

Damaged Paintwork

Booked my car through the Secret Service Scheme for a service. Took my car in and Matt rang me to tell me what they had found. Tried to charge me £58 to replace 6 bulbs that hubby could replace for less that £8. I also requested a diagnostic £120 for my gearbox which told me what they thought it was bit said they could not repair it as they didn't do gearboxes. Got hone and found they hadn't stamped service book or their sheet from Book My Garage. I then discovered large patch of paint had been removed from C Pillar. Went back next day and after some persuasion from me admitted it had come off due to their pressure washer bit as manager on hols cannot be resolved. I'm not holding my breath judging by the reviewer here who discovered a dent in their car after a service. To top it all my car is an auto yet on the service sheet clutch oil and the clutch were ticked as okay. I know I'm a blond but even I know my car is an auto so no clutch. Avoid at all costs.