Anonymous

Never again!

I done a part exchange on a my car and Marshall’s was going to pay off my existing finance on my previous car it’s been 3 weeks and they still haven’t paid it off. I’m having to keep chasing them. Was told a week ago it will be paid on that day still nothing and I’m having to chase them again. Also when they put car into for the MOT each tyre came back with an advisory so was told they would be replaced and the car needed a service said also said that would be done. Come to pick it up the tyres had just been cleaned up to make it look like they had been done and on way home the service light came on so neither had been done. So I had to fork out £350 on new tyres and a whopping £465 on a service as needed all the belts changed. NEVER WILL USE AGAIN AND I ADVISE YOU NOT TO!!