Claire

Awful service

Went to test drive a car and finance was arranged a few days later along with a reference number to tax it, then I hear nothing for over a week until 3 days before I’m due to collect they email me to sign the finance agreement. 20 minutes before collect after over an hours drive to get there they contact me to say finance hasn’t paid out we need more inf, info sent then everything is ok well so I’m told!!! To finally get there be given the keys to then be told I’m still not having it. I’ve never been so humiliated and frustrated buying a car in my life, £200 out of pocket taxing and insuring my so called new car messing about putting number plates on retention for nothing just a complete waste of time and money !!! Not one person has bothered to contact me since that day even after putting in a complaint. Avoid!!