SM

4 months on and my car still isn’t fixed

I first reported a problem with an oil leak in April. Now in August they have still not fixed the problem. They seemed very keen to help but that changed when they realised I had a Land Rover Warranty and the availability of service appts changed. I have had 7 appts but they have never fixed the original problem and have actually introduced a brand new problem with the drive shaft which is causing an unbearable noise and possibly further damage. They have completely failed to collect the car as agreed on more than one occasion, told me the problem is fixed when a 10 second check shows they have done nothing, blamed Land Rover for sending the wrong parts or not having parts in stock to delay me time and time again.