Mr H

Not a happy customer

DO NOT BUY FROM SMART CHOICE MOTERS!!!!!! I brought a car for my wife and four kids in May. Ash advised me of the three month warranty for engine and clutch. We were on the way back from Newquay in August and whilst going past Exeter we heard a massive bang and smoke started pouring from the engine. The oil pressure switch had blown from the engine. On further inspection the engine had a big hole in it. This was just within the warranty. Nissan agreed to change the engine as a gesture of good faith free of charge. They quoted an additional 6k for advisory parts and labour. The bumper had never sit right on the front of the car so it went off to a body shop where we found out the true damage. Things were cable tied together, glued together and things just screwed together instead of nut and bolted and the chassis was bent. This car should never of passed an MOT and yet had MOT done before picking car up. They advised that this is the worst car they have ever seen and told me to go to trading standards as this car was in a serious crash (which was not stated) and was technically a death trap. I am now in the process of going to court to get my money back from Smart Choice Motors,